IS YOUR ORDER NUMBER 170200 OR BELOW?
We recently updated our shopping cart. If your order number is anywhere below 170200 your order was processed with our old system and we will be happy to look that up for you.
To get information for your order you can either:
- Enter your question in our Contact Form and include your order number.
- Email us with your order number at firstname.lastname@example.org
- Call us M-F 9am 5pm ET US Toll Free: (877) 261-1570
IF YOUR ORDER NUMBER STARTS WITH 2
You ordered with our new system. If you created an account, simply go to the Account Information
page and log in. From there you will be able to see the status of your order, shipping/tracking information, any messages that we have had with you. You can even send a message via this route so the message stays with your order. You can also process a return.
Of course you can also use the methods described above if you'd like.
We're always grateful for your business and would like to help you with any of your needs.
* A small range of orders did come through our new system with in the 1700000 range, please feel free to use options listed above and we can track your order information down.